Printer Servicing
Optimise your investment
Every organisation’s setup is different, so it’s important to work with a solution provider that has the flexibility to adapt its MPS solution to individual environments.
Custom-built solutions are often overtaken by the rapid pace of change and are unable to adapt to new technologies or scale with speed and ease. However, a partner solution is built on industry best practices and constantly evolves to handle the latest technological advances and working practices.
MPS solution providers should:
- Support print servers, direct IP printing, or a combination of both, and help optimise the company’s infrastructure for cost, ease of management and user experience
- Integrate with existing IT setups, so there’s minimal disruption during or after rollout. Most organisations have a complex IT ecosystem, so an MPS solution should coexist seamlessly with existing vendors, technologies and processes
Docex360’s printer services include:
- Pro-active remote monitoring of your technology
- Pre-emptive fault avoidance
- Right-on-time, automated toner supply
- Genuine manufacturer parts
- User, desktop and network technology support
- More than 30% of faults fixed remotely
- Pan-European on-site servicing and support
- Fleet management
